Customerrepresentative
A customerrepresentative is an individual who represents a community that intends to purchase a product. The term is most often applied to a representative of a company who works closely with a producer ..
Customer
cleanup date October 2008 expand date October 2008 refimprove date October 2008 A customer is someone ... habit a customer was someone who frequented a particular shop, who made it a habit to purchase ..
Representative
Wiktionary Representative may refer to Representation Legislator , someone who is part of a legislature House of Representatives disambig de Ombud simple Representative sv Ombud ..
Customer service
to a product . Customer service may be provided by a person e.g., sales and service representative ... management Customer relationship management Customer service advisor Customer service representative ..
Voice of the customer
wikify date June 2007 nofootnote article date October 2008 Voice of the customer VOC is a term used in business to describe the process of capturing a customer s requirements. Specifically, the Voice of the Customer ..
Customer equity Customer Equity is the Net Present Value of a customer from the perspective of a supplier. It can and should also include customer goodwill that is normally not expressed in financial terms, eg a customer ..
Customer profitability Customer profitability CP is the difference between the revenue s earned from and the cost s associated with the customer relationship in a specified period. According to Philip Kotler, a profitable customer ..
Customer base Customer base is the group of current clients and consumers that a business serves. In the most ideal ... over time. In many cases, the customer base is considered the business s target customer , where customer ..
Customer orientation Customer orientation CO is the set of beliefs in sales that says that customer needs and satisfaction ... . Customer Orientation has many alternative names . Examples are Customer Focus, Market Orientation ..
Customer intelligence
Advert date December 2007 Customer Intelligence is the process of gathering , analyzing and exploiting information of a company s customer base . Process Information can be obtained about customers existing ..
Customer Focus
Orphan date September 2008 Customer Focus, Inc. is a management consulting firm specializing in corporate ... 2008 NY Times ref Customer Focus has over 100 Fortune 500 clients ref http www.amazines.com Career ..
Customer not present
A customer not present transaction, in the context of credit card credit and debit card s, refers to a transaction conducted at a distance, for example over the telephone or internet. The customer s card ..
Customer centricity Customer centricity refers to the orientation of a company to the needs and behaviours of its customers, rather than internal drivers such as the quest for short term profit . Customer Centricity is a trademarked ..
Customer magazine
Orphan date September 2008 A customer magazine is a magazine produced by a business as a means of communicating to its customer s. It is a product that broadly shares the look and feel of a newsstand or consumer ..
Customer attrition Customer attrition , also known as customer churn , customer turnover , or customer defection , is a business ... customer attrition analysis and customer attrition rates as one of their key business metrics along ..
Internal customer
Internal customer is a technical term used in management science . If one department, individual or process ... or services then the latter is described as the internal customer of the former. For example, a dispatch ..
Customer engineer
Cleanup date October 2006 A Customer Engineer CE is a profession, whose primary job scope is to provide ... by IBM , but now Customer Engineer is also being used by other companies, such as Cisco NCR CSC EMC ..
Customer analytics Customer analytics is a process by which data from customer behavior is used to help make key business ... . This information is used by businesses for direct marketing , site selection , and customer relationship ..
Customer satisfaction
mergefrom customer satisfaction research Talk Customer satisfaction research date October 2008 Customer ... by a company meet or surpass customer expectation. It is seen as a key performance indicator within ..
Customer finance
Orphan date July 2006 Customer finance is a technique used by entrepreneurs to capitalize their companies ... finance , debt , mezzanine and venture capital. Advocated largely by David A. Silver , customer finance ..
Customer retention
Unreferenced date December 2007 Wikify date December 2007 Customer Retention is the activity that the selling organization undertakes to reduce customer account defections . The success of this activity ..
Customer Edge
IPstack The term Customer Edge CE refers to the Router at the customer premises which is connected to the Provider Edge of a service provider Internet Protocol IP Multi protocol label switching MPLS network ..
Customer experience Customer experience is the sum of all experiences a customer has with a supplier of goods or services ... Analysts and commentators who write about customer experience and customer relationship management ..
24/7 Customer
Infobox Company company name 24 7 Customer company type Multinational location Campbell , California ... 24 ref ref name faq industry Business Process Outsourcing products Customer Lifecycle Management, Outsourcing ..
Customer franchise
Orphan date September 2008 A customer franchise refers to the cumulative image of a product, held by the consumer ... and husbanded. This asset is often referred to as the customer franchise . At one extreme ..
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