- AppleCare
POV date January 2011 Primary sources date May 2010 AppleCare is a service and support plan and is part of the customer support service of Apple Inc. , providing customers with 90 days of free phone support and one year of hardware warranty coverage. Both can be extended to two years for iPods, iPads, and iPhones or three years for Macs through the AppleCare Protection Plan , which is purchased separately or with new Apple products, mainly Macintosh , iPod , iPhone , and iPad . Professional plans are also available. The AppleCare service began in the 1980s. Citation needed date July 2009 AppleCare Protection Plan The AppleCare Protection Plan is sold by Apple and many other third party resellers. It can also be found for purchase on eBay. It is available for every major piece of Apple hardware, including iPods, iPhones, iPads, MacBooks and Macs. ref http www.apple.com support products AppleCare Protection Plan , Apple.com, Accessed May 03, 2010. ref The Plan can be purchased at any time during the period of the original 1 year manufacturer warranty hence it is not necessary to purchase it at the same time as the hardware itself. AppleCare Extended Service in Latin America and other countries where there are no Apple offices, what is available instead is a product called AppleCare Extended Service which offers the same services less the phone support. Pros and Cons of AppleCare Protection Plan Pros AppleCare s main advantage is that it is a warranty and service program run by the original manufacturer. This means that when you need service you should have fewer problems with getting a proper repair done and having the parts available. Apple is clearly the expert on its own products, so hardware and software support should be of high quality. Cons The main disadvantage of the AppleCare ... Apple Support http www.apple.com support products Apple AppleCare products and services References Reflist Apple DEFAULTSORT Applecare Category Apple Inc. services fr AppleCare Protection Plan ... more details
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- Alex Lloyd (album)
tracks featuring as apart of the AppleCare Technical Support , Music on hold , which essentially plays ... Down while AppleCare consumers are waiting to be assisted by Technical Support Advisors . This initiative was introduced by AppleCare to increase customer satisfaction , call flow and also as a method ... more details
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- Apple GS/OS
AppleCare Support Older Software Downloads http toastytech.com guis gsos.html Apple IIgs GS OS ... more details
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- Outline of Apple Inc.
orphan date May 2010 Lead paragragh goes here replace this sentence with a lead paragraph The following outline is provided as an overview of and topical guide to Apple Inc. Essence Main article Apple Inc. Category Apple Inc. hardware Hardware products Category Apple Inc. services Stores and services Category Apple Inc. software Software List of Macintosh software products Category Apple Inc. executives Executives List of mergers and acquisitions by Apple Acquisitions Category Apple Inc. Related History of Apple Financial history Annual revenue Category Directors of Apple Inc. Board of directors Category Apple Inc. peripherals Accessories Branches Main article Apple Inc. col begin col 5 Category Apple Inc. hardware Hardware products Macintosh iMac MacBook line MacBook MacBook Air MacBook Pro Mac Mini Mac Pro Xserve iPhone OS iPad iPhone iPod Touch iPod iPod Classic iPod Nano iPod Shuffle iPod Touch Other Apple TV col 5 Category Apple Inc. peripherals Accessories AirPort Cinema Display iPod accessories Magic Mouse Apple Keyboard Time Capsule col 5 Category Apple Inc. services Stores and services Apple Developer Connection ADC AppleCare Apple Specialist Apple Store   Apple Store online online App Store Apple certification programs Certifications Genius Bar iTunes Store iWork.com MobileMe One to One service One to One ProCare col 5 Category Apple Inc. software Software List of Macintosh software products Aperture photography software Aperture Bento database Bento FileMaker FileMaker Pro Final Cut Studio Garageband iLife iPhone OS iTunes iWork Logic Studio Mac OS X Mac OS X Server Server QuickTime Safari web browser Safari Xsan col 5 col end History Main article History of Apple Inc. Company History History of Apple 1975 1984 Jobs and Wozniak 1975 1984 Jobs and Wozniak History of Apple 1985 1997 Sculley.2C Spindler.2C Amelio 1985 1997 Sculley, Spindler, Amelio History of Apple 1998 2001 Apple s Renaissance 1998 2001 Apple s Renaissance History of Apple 2002 to prese ... more details
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- Sherlock (software)
Dictionary Translation AppleCare A code XML file has an initialization code block, scripts, and triggers ... working Dictionary not working Translation working AppleCare not working returns Apple Knowledge ... more details
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- Paul Mac
with many singles featuring as a part of the AppleCare Technical Support music on hold . References ... more details
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- Apple ID
Care Protection Plan registration An Apple ID is required to register any Apple products or AppleCare ... Inc Mac OS X iPhone iPod AppleCare iWork References reflist External links http www.apple.com support ... more details
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- Genius Bar
as the local representatives of AppleCare . They offer personal support when customers have problems ... more details
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- Apple Mighty Mouse
http km.support.apple.com library APPLE APPLECARE ALLGEOS HT3226 HT326.mov ref ref http www.macintouch.com ... more details
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- Ben Lee
of the iTunes Music Store Essentials with many singles featuring as a part of the AppleCare Technical ... more details
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- IWork
4 INSERT TITLE ref On June 28, 2010 several websites reported that in an attempt to sell AppleCare ... more details
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- System 7
Software Downloads page on their AppleCare Support website on July 17, 2001. Since then diskette images ... more details
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- List of products discontinued by Apple Inc.
type List of Macintosh models by case type List of Apple drives AppleCare Retrocomputing References ... more details
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- IPhone
and can be extended to two years with AppleCare . Though the battery replacement service and its ... used by Apple employees to determine whether the device AppleCare qualifies for a warranty repair ... more details
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- Apple Inc. litigation
Refimprove date August 2008 From the 1980s to the present, Apple Inc. has been plaintiff or defendant in civil actions in the United States and other countries. Several of these actions have determined significant case law for the technology industry, while others simply captured the attention of the public and media. Apple s litigation generally involves intellectual property disputes, but it litigates in other areas as well. Between January 2008 and May 2010, Apple, Inc. filed more than 350 cases with the US Trademark office alone, most in opposition to or taking exception to others use of the terms apple , pod , and safari . These cases include sellers of apples the fruit , as well as many others less unassuming use of the term apple . ref name appleTTAB http ttabvue.uspto.gov ttabvue v?pnam Apple 20Inc. 20 20&page 15 US Trademark Trial and Appeal Board search for Apple Inc. . ref Consumer class actions Technical support class action lawsuit From 1993 to 1996, Apple developed a marketing strategy that promised free unlimited live telephone support on certain products for as long as the original purchaser owned it. However, by 1997, changes in Apple s AppleCare support policy led them to rescind the offer, resulting in a class action lawsuit which ultimately reinstated the phone support for the duration of original ownership of these otherwise obsolete products. Customers who were refused telephone service and charged per incident or incurred third party support charges were given a limited reimbursement. ref http www.info.apple.com usen legacy legacyfaq.html Apple Product Support Language Bot generated title ref iPod class action settlement In 2004 and 2005, two state level class action s were filed against Apple in New York and California, alleging the first, second, and third generation iPod music players sold prior to May 2004 did not have the battery life represented and or that the battery s capacity to take and hold a charge substantially diminished over ti ... more details
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- MacBook
peeling off. In such cases, Apple asked affected owners to contact AppleCare . ref cite web title ... more details
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- IPod
AppleCare for iPod now available , MacMinute , 2003 11 21. Retrieved on 2006 11 26. ref For the iPod ... more details
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- Cork (city)
end computers are manufactured and their European call centre, R&D and AppleCare is hosted. ref ... more details
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- IPhone 4
from AppleCare which showed that only 0.55 percent of all iPhone 4 users have complained to the company ... more details
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- ITunes Store
provides technical support customer support for the iTunes Store over the phone through AppleCare ... more details
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