Vocalocity is a business Voice Over IP company, providing hosted PBX. The company specializes in micro enterprise companies of fewer than 20 employees.

Company Overview

Vocalocity is a provider of small business Voice over IP ( or VoIP) phone services, primarily targeted to hosted PBX for the small business. VoIP is a fast growing field and is now an area of interest to optimize many mid to small size businesses. ^[1] Vocalocity recently announced it has raised $4.1 million in Series B financing. TechOperators, an Atlanta-based venture capital firm, was the lead investor in this 2nd round of funding, with participation from existing investors Noro-Moseley Partners, Pittco Capital Partners, Imlay Partners and members of the Vocalocity management team. With the new funding, new features will be added, the apps platform will be extended, and the hope is that this funding will help accelerate the growth of the company, according to the press release. The company plans to roll out a complementary suite of apps over the next few months to provide "extended hosted IT infrastructure capabilities."^[2]

Vocalocity is one the top five virtual PBX providers in the market. ^[3] Vocalocity currently provides subscription, Internet-based business phone systems for enterprises with fewer than 20 employees. With service and support included in one affordable monthly package, VocalocityPBX, a hosted VoIP solution, uses Vocalocity's leading-edge technology to ensure plug and play ease of implementation.^[2] Packet8 is currently the most popular provider in the market overall.^[4] Vocalocity specifically serves the micro enterprise market, optimizing themselves for companies with under twenty employees. ^[5]

History

Vocalocity has existed in its present form since the company Vocalocity Inc., a creator of call routing and telecom integration software, was purchased by a company providing hosted telecom services for small businesses, ZivVa Holdings, LLC in 2006. ^[6]

ZivVa was founded by Boris Jerkunica and Phil Hill, who previously were the co-founders of NetZIP, a download technology.

Technology

Vocalocity is a hosted virtual PBX. Vocalocity?s technology attempts to optimize the relocation to open telephony platforms by minimizing the development and integration of VoiceXML, CCXML, SIP and other evolving standards. ^[6]

A review by Entrepreneur Magazine says that Vocalocity (and business VoIP in general): ?It isn't for everyone, but it isn't a bad interim solution until your company grows into something like an Avaya or Cisco LAN/PBX combo?.^[7]

References

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