Kmart
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Kmart
Kmart (sometimes spelled as "K-Mart") is a chain of department stores in the United States, Puerto Rico, the U.S. Virgin Islands, and Guam. The chain merged with Sears in 2005, creating the Sears Holdings Corporation. Kmart also exists in Australia and New Zealand (see Kmart Australia), although it now shares no current relation with the American stores except in name after US equity in the Australian business was purchased in the late 1970s. It is the third largest discount store chain in the world, behind Wal-Mart and Target. Kmart's world headquarters was located in Troy, Michigan in a sprawling complex which, since Kmart's relocation to Illinois, has been slated for demolition [1]. Kmart became known for its "Blue Light Specials." They occurred at surprise moments when a store worker would light up a mobile police light and offer a discount in a specific department of the store. The phrase "attention Kmart shoppers" also entered into the American pop psyche, as seen in the movie Rain Man. HistorySebastian S. Kresge, who had previously founded the S. S. Kresge dime store chain, opened the first Kmart store on March 1, 1962 in Garden City, Michigan[2] and named Kmart after himself; this store is still in operation to this day. A total of eighteen Kmart stores opened that year. Kmart Foods, a now defunct chain of Kmart supermarkets, opened in that same decade. During the 1970s, Kmart put a number of competing retailers out of business. In 1977, S. S. Kresge Corporation changed its name to Kmart Corporation. In 1987, the Kmart Corporation sold its remaining Kresge and Jupiter stores in the United States to McCrory Stores, although Canadian Kresge stores continued to operate until 1994. Changes for KmartDuring the 1980s, the company's fortunes began to change; many of Kmart's stores were considered to be outdated and in decaying condition. In the late-1980s and into the 1990s, the corporate office shifted much of its focus from the Kmart stores into other companies it had acquired or created, such as The Sports Authority, Builders Square, and Waldenbooks.In 1990, in an effort to change their image, Kmart introduced a new logo (dropping the old-style italic "K" with a turquoise "mart", created 1962), and renovated many stores. (This logo forms part of the "Big Kmart" logo pictured below.) However, most stores were not re-modeled until the mid-1990s, and some have not been completely renovated to this day. This logo was replaced in 2004 with the current logo. In the early 1990s, Kmart tried to reinvent itself by using the short lived Today's Kmart name. The company also began to offer exclusive merchandise by Martha Stewart, Kathy Ireland, and Jaclyn Smith. Other recognizable brands included Sesame Street and Disney. Rosie O'Donnell and Penny Marshall were among the company's most-recognized spokespersons. Super Kmart and Big KmartKmart opened its first Super Kmart[3] in 1991 in Medina, Ohio. The second Super Kmart opened in Montrose, Ohio, which is now closed. Kmart also opened the first Big Kmart in Chicago, Illinois, on April 23, 1997. Some Kmart stores were converted to the Super Kmart concept, but most were converted to the Big Kmart concept, possibly because it showed an indifference to Wal-Mart's Supercenter concept.
Big Kmart logo. Notice how the red "K" which has a script "mart" which that was used from 1990-2004 and the previous logo was still used on some signs and others. The concept was introduced 1997. Blue Light Special and 1994 ClosuresThe original Blue Light Special had disappeared in 1991[4], due to changing consumer habits and misuse by individual stores (according to the company's official explanation). The company later brought back the Blue Light Special in the early-2000s, but within a few weeks, the program was scrapped. In 1994, Kmart closed 110 stores. Unlike its competitors Wal-Mart and Target, it failed to invest in computer technology to manage its supply chain. Furthermore, Kmart maintained a high dividend, which reduced the amount of money available for improving its stores. Many business analysts also faulted the corporation for failing to create a coherent brand image. Martha Stewart scandal and 9/11 impactIn 2001, the stock scandal involving Martha Stewart tarnished the corporation's image. In addition, Kmart attempted to compete against Wal-Mart on price by introducing the "Blue Light Always" campaign, which revamped the original blue light concept for lower prices in general. In August 2001, Target sued Kmart for false advertising; Target claimed that its "Dare to Compare" campaign routinely misstated both Kmart's and Target's prices. Two days after the terror attacks of September 11, 2001, Kmart stopped all sales of guns and ammunition, citing their concern for the safety of their customers. Numerous Kmart stores returned to selling shotguns and other hunting related firearms and ammunition, all of which will be discontinued as of 2008. BankruptcyOn January 22, 2002, Kmart filed for Chapter 11 bankruptcy protection, led into the bankruptcy by its then chairman Chuck Conaway and president Mark Schwartz. Conaway, who had success building up the CVS Corporation, had accepted an offer to take the helm at Kmart, along with a loan of some $5 million. Similar to the Enron scandal, Conaway and Schwartz were accused of misleading shareholders and other company officials of the company's financial crisis, while they were allegedly making millions and allegedly spending the company's money on airplanes, houses, boats and other luxuries. At a conference for Kmart employees January 22, Conaway accepted "full blame" for the financial disaster. As Kmart emerged from bankruptcy, Conaway was forced to step down and was asked to pay back all the loans he had taken. While in bankruptcy, Edward Lampert bought K-mart bonds for his hedge fund ESL Investments. On May 6, 2003, Kmart officially emerged from bankruptcy protection as the Kmart Holdings Corporation and on June 10, 2003, it began trading on the NASDAQ as "KMRT." Lampert took control of the company and began to run it for profit instead of sales. After dismissing Conaway and Schwartz, Kmart closed more than 300 stores in the United States and laid off around 34,000 workers as part of restructuring the company. Kmart introduced five prototype stores with a new logo, layout and color scheme (lime green and gray) with one in White Lake Township, Michigan, a quasi-rural community near Detroit, Michigan, and four locations in central Illinois (one each in Peoria, Pekin, Morton, and Washington). The new layout was touted as having wider aisles, improved selection and lighting as well as the city or town's name under the newly created Kmart logo at the front entrance. However, Kmart could not afford a full-scale rollout. The lime green prototype was abandoned for the new Kmart "orange" concept that rolled out at nine test stores throughout the United States. Merger with Sears, Roebuck and CompanyOn November 17, 2004, Kmart announced its intention to purchase Sears, Roebuck and Company. As a part of the merger, the Kmart Holdings Corporation would change its name to Sears Holdings Corporation. The new corporation announced that it would continue to operate stores under both the Sears and Kmart brands. Store conceptsCurrent
Former
The exterior of a typical Super Kmart hypermarket in Corsicana, Texas. While the concept was introduced in 1991, it was very similar to Kmart Foods.
Environmental RecordOn May 9, 2007, Kmart was penalized $102,422 for violating federal environmental regulations that were accounted for 17 distribution centers across the states, which included hazardous waste, emergency planning and preparation regulations to the U.S. Emergency Protection Agency, and violations of clean water.[7] Kmart corrected the violations by preparing and implementing spill prevention control and countermeasure plans, applying for appropriate storm water permits, complying with hazardous waste generator requirements, and submitting reports to state and local emergency planning and response organizations informing them of the presence of hazardous substances.[8] The Environmental Agency also accused Kmart of not maintaining adequate information and failing to act in accordance with hazardous waste storage and disposal requirements.[9] For instance, the EPA reported to have discover improperly labeled oil storage drums at Falls, Pennsylvania.[10] In concern for the environment, Kmart promoted the recycling of batteries to the public.[11] Kmart even proposed to spend about $80 million to help recover junk batteries at $2 each on full-page newspaper advertisements.[12] Mascot and SpokespersonIn May 2007, Sears Holdings Corporation and Kmart named a new mascot and spokesperson for Kmart named Mr. Bluelight. Named after Kmart's well-known "Blue Light Specials," Mr. Bluelight is a talking cartoonish version of a blue light bulb. He also gives customers ideas to help them with their shopping, and making the most out of their Kmart experience. To date Mr. Bluelight has appeared in several television commercials. Specials associated with Mr. Bluelight inside Kmart stores are advertised as "Blue Light Finds" (marked-down merchandise) and "Best of Blue" (higher-end products, often brand-name). Canada, Europe and Australia stores
Kmart Australia logo Like Target stores, Kmart-branded stores in Australia belonged to Coles Myer before being acquired by Wesfarmers in 2007, which also holds the rights to the Kmart brand in New Zealand. In 1992, Kmart purchased several communist-era department stores in Eastern Europe, including 13 in the former Czechoslovakia that were bought from the former Czechoslovak government. One of those stores was the old Maj department store on Národní T?ída in Prague. Many of these outlets were quite profitable, with the Bratislava location setting a single store sales record for the company. But Kmart's larger troubles in the United States caught up with its European operations later in the decade. In March 1996, The Kmart Corporation announced that it had agreed to sell the six Kmart stores in the Czech Republic and the seven in Slovakia to Tesco P.L.C. of Britain for about $117.5 million, to focus on its core operations in North America. BlueLight Internet ServiceIn 1999 Kmart began offering a dial-up internet service called Bluelight which eventually spun off into its own company. Bluelight was initially free and supported by banner ads. BlueLight dropped the free service in February 2001 and was reacquired by Kmart in July 2001. In 2002 United Online, which owns the NetZero and Juno bought the Bluelight service after Kmart filed for bankruptcy. In 2006, Bluelight dropped the banners. The service now cost $8.95 a month and has around 165,000 subscribers. List of CEOs
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